Fourth Generation Leadership Management
International Educational Enterprises (IEE)
Simply put, Fourth Generation Leadership Management is an approach to management which focuses on giving top value to customers by building excellence into every aspect of the organization. This is done by creating an environment which allows and encourages everyone to contribute to the organization and by developing the skills which enable them to scientifically study and constantly improve every process by which work is accomplished.
In all organizations there are processes by which things get done. There are processes of production, of sales, and of distribution. There are also processes to find out about customer needs and problems. There are processes that couple market information with information on new technologies. This in turn generates ideas for new products and services. Other processes create and test these new products and services and move them into routine production. Still other processes study costs and value added throughout the organization. There are literally thousands and thousands of processes, the overall health of which determines the future of the enterprise.
In Fourth Generation Leadership Management the emphasis is on studying these processes and on executing them better and better to provide customers with products and services of ever increasing value at ever lower costs. Continuos communication with customers provides the feedback needed to improve the organization’s products and services, and the processes by which the work gets done. Imposed goals, quotas, and exhortations are recognized as generally harmful. As Dr. Deming said, “A goal that lies beyond the capability of the system cannot be achieved except at the destruction of the other systems in the company.” Employees are viewed not as points out of control, but as willing collaborators in an ongoing effort to improve every aspect of the organization’s work.
For more information about this international seminar, please contact Enrique R. Suarez, Executive Director of International Educational Enterprises (IEE) at: ieenterprises2003@yahoo.com or at: iee_ism_international@yahoo.com and request a complete brochure or a Power Point demonstration of the Fourth Generation Leadership Management Training.Other Places to go:
